Privacy Policy

Last Updated: February 22, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, purchase tickets, or communicate with us. This may include:

  • Name and contact information (email, phone number)
  • Payment information (processed securely through our payment provider)
  • Transaction history and ticket purchases
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Process your ticket purchases and send confirmation emails
  • Provide customer support and respond to your inquiries
  • Send you important updates about your orders and events
  • Improve our services and user experience
  • Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Event organizers (name and ticket details only)
  • Payment processors to complete transactions
  • Service providers who help us operate our platform
  • Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure password hashing
  • Regular security audits
  • Access controls and monitoring

5. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for accounting and tax purposes as required by law.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this privacy policy or how we handle your data, please visit our Contact page.